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Support

We usually reply within one business day.

Email support@alexarix.com and include your device model, iOS version and the App version (Settings → Version).

Common questions

How do I restore my subscription?
Open Settings inside the App and tap “Restore purchases” while signed in with the Apple Account used for the purchase.

Where are my scans stored?
On your device, inside the App’s private container. Nothing is uploaded.

Can I get a searchable PDF?
Yes — with text recognition enabled, exported PDFs contain an invisible text layer you can search and copy from.

How do I cancel?
Settings → your Apple Account → Subscriptions → Docly Scanner.